Computerworld - September 26, 2011

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Computerworld.com
P.O. Box 9171
492 Old Connecticut Path
Framingham, MA 01701-9171
(508) 879-0700
Computerworld.com

» EDITORIAL Editor in Chief Scot Finnie

Executive Editors Mitch Betts, Julia King (events)

Managing Editors Sharon Machlis (online), Ken Mingis (news), Bob Rawson (production)

Director of Blogs Joyce Carpenter

Art Director April Montgomery

Technologies Editor Johanna Ambrosio

Features Editors Valerie Potter, Ellen Fanning (special reports), Barbara Krasnoff (reviews)

News Editors Mike Bucken, Marian Prokop

Senior Editor Mike Barton

National Correspondents Julia King, Robert L. Mitchell

Reporters Sharon Gaudin, Matt Hamblen, Gregg Keizer, Lucas Mearian, Patrick Thibodeau, Jaikumar Vijayan

Editorial Project Manager Mari Keefe

Senior Associate Online Editor Ken Gagné

Office Manager Linda Gorgone

Contributing Editors Jamie Eckle, Preston Gralla, Tracy Mayor » EDITORIAL

Editor in Chief Scot Finnie

Executive Editor Julia King (events)

Managing Editors Sharon Machlis (online), Ken Mingis (news), Bob Rawson (production)

Director of Blogs Joyce Carpenter

Art Director April Montgomery

Technologies Editor Johanna Ambrosio

Features Editors Valerie Potter, Ellen Fanning (special reports), Barbara Krasnoff (reviews)

News Editors Mike Bucken, Marian Prokop

National Correspondents Julia King, Robert L. Mitchell

Reporters Sharon Gaudin, Matt Hamblen, Gregg Keizer, Lucas Mearian, Patrick Thibodeau, Jaikumar Vijayan

Editorial Project Manager Mari Keefe

Senior Associate Online Editor Ken Gagné

Office Manager Linda Gorgone

Contributing Editors Jamie Eckle, Preston Gralla, Tracy Mayor

22

i T JuGGle Media r

FORECAST 2012

special repOr T
iT Gets energized

16 As tech budgets edge up in 2012, IT leaders look to shake off the recession
and shift spending to new development — but with an eagle eye on the bottom line.

» CONTACTS

Phone numbers, email addresses and reporters’ beats are available online at Computerworld.com (see Contacts link at the bottom of the home page).

Letters to the Editor Send to letters@computerworld. com. Include an address and phone number for immediate verification. Letters will be edited for brevity and clarity.

News tips newstips@computerworld.com

Subscriptions and back issues (888) 559-7327, cw@omeda.com

Reprints/permissions The YGS Group, (800) 290-5460, ext. 100, computerworld@ theygsgroup.com » CONTACTS

Phone numbers, email addresses and reporters’ beats are available online at Computerworld.com (see Contacts link at the bottom of the home page).

Letters to the Editor Send to letters@computerworld. com. Include an address and phone number for immediate verification. Letters will be edited for brevity and clarity.

News tips newstips@computerworld.com

Subscriptions and back issues (888) 559-7327, cw@omeda.com

Reprints/permissions
The YGS Group, (800) 290-5460,
ext. 100, computerworld@
theygsgroup.com

i T Juggles social
Media roles

22 As social media
use expands, does I T play
implementer, cop, manager
or all of the above?

The i T shuffle

28 I T departments must
constantly reshape their roles
to keep pace with technology.
But do reorgs get the results
management hopes for?

9 hot skills
For 2012

32 Tech hiring ticks up for the third straight year, and I T pros with programming skills will be first in line for jobs.

OpiNiON | 36 Thornton a. May says I T executives face four critically important technology learning curves in 2012: big data, social media, mobility and the cloud.

heads up | 2 Full-duplex tech could double wireless traffic. | The NSA aims to secure big data. | 4 iBM’s Watson ventures into medicine. | android leads the smartphone market.

OpiNiONs | 14 Bart perkins thinks “games with a purpose” could have a purpose in I T. | 40 John halamka ponders how I T managers can cope with “decision fatigue.”