for which Buzzell is seeing demand, as well
as the ideal candidate’s qualifications:
n Network AdmiNistrAtor
Work in a team environment to support a
complex Cisco-based network, proactively administering, monitoring and analyzing network
performance and using monitoring tools and
alerts to provide 24/7 network availability.
Responsible for following established standards
and best practices. Must create and maintain
up-to-date documentation of network design,
operation and procedures.
1. A firm understanding and working
knowledge of an enterprise network environment, with a strong grasp of routing
protocols, TCP/IP, DHCP, VPN and PIX
2. Experience with Cisco IOS routers,
switches, PIX appliances and wireless
infrastructure, as well as familiarity with
TACLANE encryption technology.
one of the questions
i ask in interviews is,
‘why do you want
to be a manager?’
the right answer
is, ‘i’m passionate
about helping people
one location. “dream” qualifications:
1. Recent work with ERP software and
implementation of customer processes.
2. Strong communication and analytical skills for working closely with end
users and business process owners.
3. Project management experience.
CIO, Schumacher Group
with 20% to 30% ANNuAl growth
at Schumacher Group, demand for IT
staff is high, says Douglas Menefee, CIO
at the emergency medicine management
company. Just this past year, the IT staff
increased from 55 people to 92.
To fill entry-level tech support jobs,
Menefee looks for people with a basic
knowledge of technology and strong oral
and written communication skills. “Most
organizations would call this Level 1
support, but I view it as a ‘concierge’ of IT,
as they need to guide and serve users,” he
says. He’s also seeking entry-level developers with knowledge of Ruby on Rails, Java
and the Salesforce.com environment.
Menefee says Schumacher has two
types of jobs for midcareer I T profession-
als: technology- and management-track
positions. When filling the latter, he says,
“One of the questions I ask in interviews
is, ‘ Why do you want to be a manager?’
The right answer is, ‘I’m passionate about
helping people better themselves.’ ” He
warns these candidates that they’ll spend
In the technology track, Menefee says there’s a need for busi-
ness analysts and business solution analysts. Strong candidates
would have five to 10 years of experience, good technology and
communication skills, proven teamwork capabilities and subject-
matter expertise, he says.
He sees a lot of demand for candidates to fill these positions:
CIO, SCHUMACHER GROUP
n teChNiCAl projeCt mANAger/
eNterprise projeCt mANAger
Participates in the planning of new products
and improvements for Microsoft Project
Server, and then develops the plan and leads
a team in executing that plan. Performs
administrative procedures, such as setting
up the project in the project management
system, determining required artifacts,
reviewing schedule and estimates with
program manager and business partners,
obtaining formal approvals, maintaining
project metrics and ensuring project quality.
Provides day-to-day work direction and assistance to a professional
staff. Determines and secures resources needed to ensure successful
project completion. “dream” qualifications:
1. Communication skills.
2. Demonstrable experience managing large, multidivision
and even international projects.
3. Project Management Institute certification.
4. Expert-level experience with Microsoft Project Server
(2007/2010) or another project management system.
Buzzell is also seeing demand for tech-focused personnel who
work under the hood dealing with integration issues, algorithms,
security and networking software. In particular, he sees demand
for people to fill this type of position:
n erp implemeNtAtioN speCiAlist/erp developer
This role will focus on implementing, enhancing or extending the ERP
environment (including Oracle, Microsoft Dynamics, Great Plains and
SAP systems) or creating custom integrations from the ERP system to
the front-office website. May include tying in remote collection of data
from tablets or Web-based systems to the ERP system, as companies
work to make environments more seamless and get all the data into
n AppliCAtioN systems ANAlyst iii
Reviews, analyzes and evaluates business systems and user needs.
Formulates systems to be in sync with business strategies. Writes
a detailed description of user needs, program functions and steps
required to develop or modify computer programs. Is familiar with
relational database concepts and client/server concepts. Relies on
some experience and judgment for planning and accomplishing goals.
1. Bachelor’s degree in MIS, computer science or related field.
2. Minimum of five years of IT experience.
3. Strong organizational and documentation skills.
4. Extensive experience with transition diagrams and process
flowcharts using Microsoft Visio.