1& 1 Internet . . . . . . . . . 5, 11
This index is provided as an
additional service. The publisher
does not assume any liability for
errors or omissions.
Brocade ............... 3
Dell .................. C4
dtSearch ............. 29
Hewlett-Packard . . . . . . . 7
IBM Non-Intel . . . . . . . . . . . C2
I got his reply:
‘Working now.’ I
Microsoft . . . . . . . . . . . . . . 13
Numara Software . . . . . . 9
Were the Extensions .xxx?
Among his other duties, this sysadmin pilot fish is responsible for managing
backup of his division’s Unix workstations. “I didn’t make a point of watching the
backups, but one particular day, I noted a large number of files with recognizable
names and extensions,” fish says. “The total size of these files was just over half
a gigabyte, quite a bit for that time. Being curious, I determined whose directory
was being backed up. I was friends with the C-level boss and went up to his o;ce.
After a bit of usual small talk, I asked
if programmer X was in medical
school. ‘ What?’ said the boss with
a confused look. I responded, ‘I
thought he might be studying gynecology, based on some files I noticed
as the backup process was running.’
The boss jumped up from his desk,
said, ‘ Wait right here!’ and ran from
his o;ce. A few minutes later, he
returned and said, ‘ Thank you very
much. He’s one of my best programmers and I couldn’t a;ord to lose
him.’ Sure enough, there was about
half a gig more space on the file system than before my visit.”
Support pilot fish receives an email
from one of her more, um, challenging users. The subject line: No connect. “The body of the email read:
‘Is the server down? No connection,
and that is the error message,’ ” says
fish. “That’s all the email contained.
Was it his cell phone? Laptop? Who
knows? What program was it? Who
knows? So I sent him a reply: On
what — your phone, your computer?
What program is giving you this
message? I need more information.
Thanks! Not even 10 minutes later,
This pilot fish
is hired as a pro-
duction assistant at
a small outfit that designs
semiconductors. “Then they found
out that I ‘knew about computers,’
and since we didn’t have an IT de-
partment, I became the default IT
guy for the non-engineers,” says
fish. As for the engineers, they “used
Sun workstations, which I knew little
about. One day, the shipping guy
was on vacation, and since that was
under the auspices of Production,
I became the shipping guy for the
week. An engineer came running to
me saying he was having a trouble
with his workstation. ‘Sorry,’ I told
him. ‘I don’t really know anything
about those workstations.’ Can’t you
at least look at it? he pleaded. ‘ Well, I
could,’ I answered, ‘if you don’t mind
me loudly telling everyone within
earshot about how the shipping guy
knows more about computers than
the engineers.’ He left to solve the
problem by himself.”
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