New tech graduates
are smart, their It
managers say, but
they still need coaching
in these key areas.
By mary K. pratt
GreG taffet is scout- ing for talent. The CIO of U.S. Gas & Electric in North Miami Beach recently hired four new staffers and was looking to add 11
more people to his team of 20. His list of
open positions included an EDI programmer, a risk management programmer, a
CRM programmer, a business analyst and
an assistant IT manager.
Taffet says he doubts any new college
grad could easily fill any of those roles.
Undergraduate and graduate schools
aren’t able to keep up with the needs of
enterprise IT shops, he says.
“It’s a horrible thing to say, but there’s
just not enough time [in college to learn]
all the skills that people need to be successful. We are expecting more and more,
and universities are supplying more, but
we’re asking for still more,” he says.
What “more” do Taffet and other IT
leaders want? They continue to value the
“soft skills” — particularly communication
skills, customer service skills and an understanding of how to behave professionally — that have topped their lists for years.
But now they’re also looking for specific
business and technical skills that recent
grads seem to be lacking. Computerworld
talked with IT managers and found that
there are six key skills they wish their
newest hires had picked up in college.
Take notes — there might be a pop