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22
YOUR BIG DATA
TO-DO LIST
COVER STORY
Big SaaS Done Right
12 Companies talk about the challenges they face in scaling up with SaaS and other cloud services,
why the technology still isn’t the best fit for some applications or business requirements,
and why they decided to sign on — or walk away.
6 Key Skills
IT Grads Lack
18 They’re bright-eyed and bushy-tailed,
but recent tech grads aren’t quite ready
for the work world, I T managers say.
Your Big Data
To-Do List
22 Ready or not, big data is coming. Read
about the five things you should do today
to prepare for the data deluge of tomorrow.
HEADS UP | 2 White House
C TO Aneesh Chopra resigns
after a successful run. | HP
plans to release the code
behind webOS. | 3 Poor
factory conditions likely
won’t deter Apple customers. |
Microsoft kicks off Office 15.
tool to unite its 85,000-plus
workers. | 6 The pressure
is on new RIM CEO Thorsten
Heins to resuscitate the
smartphone maker.
hero is needed for a new
kind of world.
NEWS ANALYSIS | 4 TD
Bank rolls out a collaboration
OPINIONS | 27 Preston
Gralla explains why Apple will
never unseat Microsoft in the
enterprise. | 32 Thornton
May says a new kind of I T
DEPARTMENTS
8 The Grill: Bank of America
CIO Catherine P. Bessant |
26 Security Manager’s
Journal: Hackers
phone home, on our
dime. | 28 Career
Watch | 31 Shark Tank
